Frequently Asked QuestionsKlimatMasteri
KlimatMasteri answers
We have gathered the questions we are most often asked.
Open a question to see its answer.
Can I install an air-conditioning system myself?View answerClose
Answer:
No. Installing an air-conditioning system yourself is not recommended. The work requires professional knowledge of electrical systems, piping, and safe refrigerant handling. Incorrect installation can damage the system, put your safety at risk, and void the manufacturer’s warranty.
What is the difference between inverter and non-inverter (on/off) systems?View answerClose
Answer:
A non-inverter system runs at full output: it turns on, reaches the desired temperature, and then switches off completely. This causes temperature fluctuations and higher electricity use. An inverter system runs continuously and automatically adjusts compressor output smoothly. As a result, it is quieter, maintains the temperature more precisely, and can save 30–50% more electricity.
How often should my heating and cooling system be serviced?View answerClose
Answer:
Ideally, twice a year. We recommend checking the air conditioner in spring and the heating system in autumn, before the season begins. Regular servicing reduces the risk of unexpected breakdowns, saves energy, and extends the equipment’s service life.
How often should air filters be cleaned or replaced?View answerClose
Answer:
Standard air filters should be cleaned or replaced every three months. If you have pets, live in a dusty area, or someone in your household has allergies, we recommend cleaning or replacing the filters monthly.
What is the ideal thermostat temperature at home?View answerClose
Answer:
For energy efficiency, 22–23°C is recommended in summer and 27–29°C in winter. To save energy, you can adjust the temperature slightly while you are away or asleep.
Why is my air conditioner blowing warm air while cooling?View answerClose
Answer:
There are several possible causes: a dirty filter, a refrigerant leak, incorrect thermostat settings, or a compressor that is not running. First, check the thermostat mode and the filter. If the problem remains, you will need air-conditioner diagnostics from a certified technician.
Why is my system making unusual noises?View answerClose
Answer:
Unusual noises such as squeaking, humming, knocking, or whistling can indicate mechanical problems, including loose parts, a motor fault, or a damaged fan. In this situation, it is best to switch off the system and contact a specialist to prevent more serious damage.
Why is water dripping or leaking from my air conditioner?View answerClose
Answer:
Water leaking or dripping from the system most often indicates a problem with the drainage system.
The most common cause is a clogged drain pipe. Over time, dust, mold, and residue can build up inside the pipe, blocking condensate drainage and causing water to flow back indoors.
Other possible causes include a damaged drain pump, a pipe installed without the correct slope, or an indoor coil frozen because of a dirty filter. Ignoring a leak can damage walls and ceilings and encourage mold growth. A technician should be called promptly to resolve the issue and clean the drain pipes, as drainage problems are a common reason air conditioners leak water.
What are SEER and COP, and why are they important?View answerClose
Answer:
SEER and COP are key measures of your climate-control equipment’s energy efficiency:
- SEER (Seasonal Energy Efficiency Ratio): measures a system’s cooling efficiency over the summer season.
- COP (Coefficient of Performance): indicates heating efficiency in winter.
For example, a unit with a COP of 4 produces 4 kW of heat for every 1 kW of electricity it consumes. In simple terms, the higher the SEER and COP ratings, the more energy-efficient the equipment is, which can significantly reduce utility bills in homes and commercial spaces.
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